Registrar Manager

The roles for these positions are expected to excel in accomplishing the following responsibilities:

• Oversee admissions and manage the course registration and academic standing processes.
• Determines admissibility, transferability of credit, and residency for new and readmitted undergraduate students; classifies and places students into appropriate faculties.
• Advises students and families regarding educational opportunities and options, admission and other requirements, policies and procedures, transfer of credit, and financial assistance, as appropriate.
• Contributes to the institutional database of prospective/potential and current students in the country.
• Prepares reports and proposals and responds to inquiries from students and approved external agencies.
• Provide administrative management in the student information system for the delivery of programs and course offerings.
• Coordinate the exchange of academic information between the Universities of Canada and the international branch campuses.
• Implement and maintain a concurrent degree audit system to ensure compliance with branch campus degree requirements.
• Manage the official student record.
• Confirm enrolment accurately for university purposes.
• Assist in the planning of convocation ceremonies, open houses, and other university-wide events.
• Manage student requests for transcripts and enrollment verification.
• Assist faculty, staff, and students with the interpretation of academic regulations, registration, and progression policies.
• Meet with students, faculty, and staff as required for issues resolution.
• Respond to queries, meet with students/parents as required.
• Prepare correspondence as required.
• Handle confidential and sensitive information appropriately.
• Hiring and training new employees within the admissions and registration.

Job Qualifications

• A university bachelor’s degree in a related field, with a master’s preferred.
• Five years’ experience in the Registrar’s Office, including 1-2 years in a managerial role.
• Proven ability to work productively with a variety of stakeholders and dedication to customer satisfaction.
• Proficient Microsoft Office skills.
• Effective interpersonal and influencing skills; including the ability to build relationships, network, and communicate effectively across cultures.
• Strong oral and written communication skills with a clear, concise, and persuasive writing style.
• Ability to multitask, adapt, problem solve, work under pressure, meet tight deadlines, and have an attention to accuracy and detail.
• Fluency in oral and written English.
• Working knowledge of Ellucian’s Power Campus student information system and Bullet Solutions scheduling software will be considered an asset.
• Additionally, the ability to speak additional languages will be considered an asset.
• Ability to work evening and weekends on occasion, when required.

Formal applicants for the available position should send a cover letter, including CV, the names of at least two references, and write in the subject of the email Registrar.