Quality Engineer Liaison

SSC is hiring for one of the biggest Multinational companies in Egypt 

the following criteria :

Job Overview: 

In this role, the main objectives will be to investigate and coordinate customer concerns, monitor quality-related costs, and target and champion internal activities aimed to address and close outstanding customer complaints. This job would also involve actual customer on-site visits and be required to maintain a positive rapport with the clients. The candidate tasks will cover the application of quality tools, generating ideas on how to permanently and robustly close customer issues (both electrical and mechanical), maintenance of 

Duties and Responsibilities: 

• Investigate and coordinate customer concerns,
• Monitor quality-related costs and targets and champion internal activities aimed to address and close outstanding customer complaints.
• Actual customer on-site visits and required to maintain a positive rapport with the clients.
• The application of quality tools, generating ideas on how to permanently and robustly close customer issues (both electrical and mechanical),
• Maintenance of quality documentation and preparing technical reports for submission to clients.
• Authorizing line stoppage of and shipments when working not according to procedure
• Ensure customer requirements are met