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Job Description
This position is responsible for day-to-day activities of the Technology functions, with primary
emphasis on operation, support, system and network initiatives, along with leading the team
activities to provide such services. He/She will also provide guidance and direction to the operations
and support team members. He/She will ensure pro-active monitoring of systems and networks
performance, performs various support functions, including business continuity readiness, disaster
recovery setup and drills management.
- Design, implement and maintain all LAN/WAN activities including vendor negotiations,
hardware/software selection, resolving connectivity issues and vendor escalation - Responsible for the level-1 security to protect the hardware, software and information
resources from unauthorized access, tampering or physical damage. - This includes the management of firewalls
- Carry out acquisition, installation, maintenance, problem diagnosis of systems
- Accountable for IT Assets inventory and life cycle management
- Accountable for Backup and recovery as well as DR effectiveness.
- Accountable for all IT contracts
- Manage hardware maintenance activities and system tests to ensure effectiveness of the
hardware and software in use - Provide high quality and responsive IT infrastructure function in terms of reliability,
availability, performance and support, within defined areas of responsibility that meets
agreed services levels - Own Hardware and software agreement
- Responsible for managing the operation within the approved annual budget
Job Requirements
- Degree of Computer Engineering or similar background Degree
- 10+ years of experience in a similar role Experience
- Solid knowledge of Information Technology architecture and hardware platforms
- AWS Cloud hands on (implementation & operation)
- Cisco DNA hands on (implementation & operation)
- Advanced security knowledge and practice
- Excellent knowledge of technology environments, including networking, virtualization, telecommunications, systems, security and data centers
- Excellent understanding of project management principles
- Experience in building a highly resilient and fault tolerant infrastructure
- High Analytical, evaluation and problem-solving skills
- Excellent communication skills (Written and Oral)
- Effective team player
- Leadership
- Initiation & follow through
- Technical mastery
- PMP or Prince2
