Course Consultant

• Conduct calls to prospective customers to promote and sell our products and services.
• Handle customers‘ inquiries and convert them into sales opportunities.
• Understand customer needs and requirements to provide appropriate solutions and close sales.
• Consistently achieve monthly sales targets.
• Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.

Student Success

• Build and maintain strong relationships with paid users through telephone and online communication, ensuring the delivery of learning services.
• Monitor and support users' learning progress, providing timely feedback, resolving any issues, and assisting them in achieving their educational goals.
• Drive user renewals, focusing on improving renewal rates by proactively managing user engagement and satisfaction.
• Execute work plans and achieve monthly renewal sales targets while maintaining accurate and up-to-date student records in the database.
• Enhance customer satisfaction, expand customer resources, and actively promote user recommendations and referrals.