Browse Jobs
For Employers
Post JobLog inGet Started

Call Center Agent - Cairo

Mishkat Nour
Nasr City, Cairo
Posted 3 years ago
67Applicants for2 open positions
  • 28Viewed
  • 4In Consideration
  • 18Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Build sustainable relationships with customers.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Meet personal/team qualitative and quantitative targets.

Job Requirements

  • Previous experience in an outbound Call Center role.
  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems.
  • Proficient in Microsoft office.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Bachelor degree.

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCall Center Agent - Cairo