Software Implementer / Training Specialist

We particularly seek to hire motivated professionals to provide truly high quality professional services to our current, as well as to prospective clients.

• Our clients are the most important asset; we are hiring people who will take care of them, making our client extremely loyal to Profit CRM, while increasing Profit CRM’s revenue, cash flow and profit.
• You will be an essential part of a team delivering high-quality services to Profit CRM clients.
• Playing this role, you will work closely with other teams to ensure client satisfaction and loyalty.
• Building strong relationships with customer top management & operation teams, acting as a trusted consultant on how to leverage the CRM solution across their business using best practices in the real estate sector
• After receiving detailed training you will be obligated to Master the understanding & knowledge of our software products to the utmost level. 
• Finalize the training plans, discusses them with the clients and adhere to the time frame agreed for the training.
• Create training content material based on given template specs delivered in work presentation and training summary for the trainer to deliver the work.
• Instructs and trains client users on use of our CRM solution.
• Evaluating learners’ progress on a regular basis, including progress reports and quiz grades.
• Providing or contributing to oral and written assessments, reports and references relating to individual learners or groups of learners.
• Report progress and issues in any project to the management, and follow up on the resolution of those

Problems with the customer support team & various departments in the company.

• Identify any threats to the project and raise them with the clients’ management and his superior and assist the client in resolving those issues.
• Acts as a functional consultant by advising both the clients & our team on business process improvements according to the industry best practice and the system’s capacity.