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Job Description
- Manage all store operations, optimist sales and profits, control relevant store costs, and support and implement Merchandise, Marketing & other in-store initiatives.
- Ensure excellent customer service through the implementation of the brand/company guidelines to enhance the shopping/brand experience
- Formulate and implement store strategies and procedures
- Coach Store Managers to use commercial information effectively Control costs within budgetary guidelines
- Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations Look at prospective sites and evaluate new sites
- Prepare and participate in the preparation of sales budgets and ensure sales and profitability are in line with market budgets.
- Ensure effective inventory and warehouse management
- Ensure effective stock and space management. Review and analyze stocks and sales reports monitor over and under stocks, implement corrective action to be taken. Understand market dynamics (demographics, consumer behavior, market understanding, etc.).
- Ensure skill development of showroom staff through Learning & Development.
- Monitor and appraise the performance of retail staff in coordination with Area Retail Managers and develop individual career plans.
- Set KPIs for direct reports and conduct performance appraisals
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
- Implement national sales programs by developing field sales action plans
- Achieve growth and hit sales targets by successfully managing the sales team
- Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Promoting the organization and products.
- Understand our ideal customers and how they relate to our products.
Job Requirements
- 10+ years of experience
- Bachelor Degree at least and Masters degree would be preferred.
- Experience in the Retail Industry
- Males Only
