IT Technical Specialist
Medicare -
Garden City, CairoPosted 1 year ago178Applicants for1 open position
- 51Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Responsible for daily IT operation include helpdesk support .
- Data center administration includes servers, routers and switches and firewall .
- Assist IT Manager managing all IT systems and implement new solutions .
- Manage and troubleshooting network routing and switching and internet lines remotely and on-site across the company branches.
- Installing and configuring computer hardware, software, systems, printers, and scanners .
- Monitor and maintaining data center cooling system, fire-fighting system, and UPS system.
- Escalating incidents/service requests that they cannot resolve within agreed timescales .
- Resolve issues and develop service requests related to database management systems, Odoo CRM & Helpdesk, Website site, Mobile Application and ERP system.
- Perform routine/scheduled audits of the systems, including daily operations of the IT department .
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions .
Job Requirements
- Bachelor degree in computer science, Engineering, Information Systems or a related discipline
- 3-5 years of practical experience in similar position