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IT Technical Specialist

Medicare
Garden City, Cairo
Posted 1 year ago
178Applicants for1 open position
  • 51Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Responsible for daily IT operation include helpdesk support .
  • Data center administration includes servers, routers and switches and firewall .
  • Assist IT Manager managing all IT systems and implement new  solutions .
  • Manage and troubleshooting network routing and switching and internet lines remotely and on-site across the company branches.
  • Installing and configuring computer hardware, software, systems, printers, and scanners .
  • Monitor and maintaining data center cooling system, fire-fighting system, and UPS system.
  • Escalating incidents/service requests that they cannot resolve within agreed timescales .
  • Resolve issues and develop service requests related to database management systems, Odoo CRM & Helpdesk, Website site, Mobile Application and ERP system.
  • Perform routine/scheduled audits of the systems, including daily operations of the IT department .
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions .
     

 

 

Job Requirements

  • Bachelor   degree in computer science, Engineering, Information Systems or a related discipline
  • 3-5 years of practical experience in similar position

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