English and either Spanish or Italian speaking Technical Consultant
Docusign -
New Cairo, CairoPosted 11 months ago18Applicants for2 open positions
- 18Viewed
- 0In Consideration
- 18Not Selected
Job Details
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Job Description
Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you'll do
This position is an Individual Contributor and reports to Professional Services Manager, EMEA.
Responsibility
Initially develop expertise to be able to:
- Provide step-and-repeat technical advice on DocuSign’s SSO capability
- Advice on eSignature technical features for a high volume of call-off bundles (of 10/20/30 hours)
- Build and configure DocuSign eSignature templates
- Conduct light-touch project administration activities on FinancialForce
After 3 months, develop expertise to be able to:
- Deliver single use case ‘Launch Projects’ that leverage our standalone eSignature functionality, our SFDC Connector or our eSig API integration
- Advise on complex/advanced SSO requirements
- Deliver basic QA testing (cases and scripts) on an ad hoc basis
Having mastered 2 above, further develop expertise to be able to:
- Build and configure DocuSign CLM templates
- More sophisticated QA testing (cases and scripts) for complex CLM projects
- Play a role in larger programme delivery teams that are regionally dispersed
Job Requirements
Basic
- Bachelor’s or Master's degree in Computer Science, Electrical Engineering or equivalent experience
- Fluency in written and spoken English and either Italian or Spanish
- Experience of working independently and self-motivated
- Strong verbal, written, and interpersonal communication skills
Preferred
- Experience in identity and access management or a related field
- Familiarity with IAM concepts and best practices
- Knowledge of IAM software, such as Microsoft Active Directory, Azure Active Directory, OKTA, Ping, OneLogin, Shibboleth, etc.
- Experience developing technical solutions with Internet technologies including XML (WSDL), REST, SOAP, Publisher/Listener architecture, and software technologies including .NET, Java, PHP, Ruby,Http, MySQL etc.
- Proven track record of working on multiple projects simultaneously and managing expectations and priorities
- Experience working directly with business/customers to understand business needs and applying technology solutions to those requirements
- Ideal candidates will have a background in software development and building integrations with other SAAS Solutions
- Experience in delivering project documentation (e.g. Requirements Specifications, Solution Designs, technical flow charts)
- Experience using Professional Services Automation solutions such as Financial Force is beneficial.
