Job Details
Skills And Tools:
Job Description
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Job Requirements
+2 years experience as telesales representative or other sales/customer service role
previous experience in industries like (real state _insurance) is a plus
Proven track record of successfully meeting sales quota preferably over the phone
Max age 28 years old
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
From Good To Very Good knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
BSc/BA will be a plus