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Job Description
- Responsible for planning and facilitating user design sessions
- Responsible for documenting interaction (questions and responses) from a business owner
- Adhere to company data functional and user interface standards in the design of application user interface, including screen layout, access, and navigation
- facilitate knowledge transfer by presenting results of all analysis and deliverables to project teams
- Document decisions and the supporting reasons for the action made at each design meeting
- Identify and communicate project and design risks to the project manager
- Manage tasks according to prescribed project priorities and provide progress reports on projects
- Responsible for producing ad-hoc SQL/Database queries
- provide support for business needs by running custom reports
- Responsible for troubleshooting software applications and document technical resolutions for research tickets
- handle tough technical problems and data issues
- Provide post-implementation support
- Provide support in the development of in-house applications and tools
- Responsible for the creation or review of user documentation for assigned projects
- Provide regular progress reports and updates on tasks and job estimates to supervisor and project management as necessary
- Comply with department methodologies and software development methodologies
Job Requirements
- Education Bachelor’s degree in Business, Computer Science, Management Information Systems, or a similar field. In the absence of formal education, an equivalent of 3-6 years experience is commonly acceptable
- Ability to elicit and document functional requirement, write specifications and use cases, and design user interfaces requirement for applications
- Excellent analytical and critical thinking skill
- Excellent written and verbal communications.
- Strong MS Office skills (Word, Excel, PowerPoint).
- Strong MS Visio skills.
