Technical Support Engineer
qTech. -
Mansoura, DakahliaJob Details
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Job Description
- Attend in-person meetings with clients to analyze, troubleshoot, and diagnose hardware problems
- Actively update, maintain, and monitor all aspects of computer networks
- Install and configure computer systems and applications within the company
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Act as the initial point of contact for all computer and system-related concerns from clients or other employees
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Job Requirements
- 1 year experience
- From Mansoura City
- Age under 25
- CCNA Is a must
- Bachelor's Degree in Communication Engineering.
- Able to work under stress.
- Customer Oriented.
- Good Communication Skills.
- Able to work on shift Basis
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