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Job Description
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment, and take corrective action
- Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in-service training to explain policies, and work procedures, and to demonstrate the use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
- Evaluates records to forecast department personnel requirements.
- Makes recommendations to improve service and ensure more efficient operation.
- Prepares reports concerning room occupancy, payroll, and department expenses.
- Selects and purchases new furnishings.
- Performs cleaning duties in cases of emergency or staff shortage
- Examines building to determine the need for repairs or replacement of furniture or equipment and makes recommendations to management.
- Attends staff meetings to discuss company policies and patrons' complaints.
- Issues supplies and equipment to workers.
- Establishes standards and procedures for the work of housekeeping staff.
- Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
- Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports
- Screens job applicants, hires new employees and recommends promotions, transfers, and dismissals.
Job Requirements
- 5-10 years of experience in housekeeping and management experience is a MUST
- Bachelor degree in Business Administration or any related field.
- Excellent command of English.
- Excellent knowledge in Microsoft Office and any related programs.
- Excellent leadership and Management skills.
