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Job Description
- - Follow up the workflow within the branch on a daily basis to ensure the efficiency of the service provided to customers.
- - Develop the sales plan and sales target for the branch.
- - Develop a proposal of the jewelry stock in the branch, its turnover rate, and the items in it.
- - Participate in preparing the branch's marketing plan to attract the target segments.
- - Supervising the extent of the work team's commitment to the company's policies.
- - Reviewing sales team members on their commitment to the company's policy on discounts or refunds.
- - Approving the original invoices before sending them to the financial department.
- - Supervising the cleanliness of the branch and verifying the availability of all necessary tools for the sales team.
- - Supervising the handling of customer problems on a daily basis.
- - Continuous follow-up to the performance of the branch’s employees and the necessary guidance to them.
- - Encouraging team members to deliver better results.
- - Supervising orientation programs for new employees.
- - Carrying out the performance appraisal process for the work team members on a regular basis.
- - Coordination with jewelry inventory department to meet the branch's needs of the required items.
- - Coordination with the models department to support it with the needs of the market and customers of models.
- - Communicate with clients on an ongoing basis on their occasions to build a trusting relationship with them.
- - Inviting clients to parties and exhibitions held by the company on various occasions.
- - Supervising the parties and exhibitions held by the company, whether inside or outside the branch.
- - Participation in the seasonal branch work periods.
Job Requirements
Education
- BSc/BA from a reputable university
Experience
- + 10 years of relevant experience in luxury, sourcing, and product development
Skills
- Excellent in English.
- Proficient use of Microsoft office.
- Excellent mentoring skills.
- Excellent product knowledge.
- Excellent planning and reporting skills