Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records of inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and improving processes to prevent additional issues.
• Working closely with internal teams to ensure correct products and services are matched with customer needs and delivered on time.
• Holding meetings and brainstorming sessions with teams to develop account strategies.
• Briefing internal teams on client requirements and following up on deliverables.
• Attending photoshoots at client locations to oversee advertisements and ensure alignment with client expectations.
• Understanding clients’ brand and products.
• Conducting ongoing market analysis and competitor assessments.
• Producing weekly, monthly, and quarterly status reports.
• Developing timetables and setting deadlines for clients and internal teams.