Job Details
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Job Description
- Operate at various levels, including design and develop new SDWAN security solutions when needed, contributing to strategic technology direction, defining architectural patterns / standards, contributing to solution architecture & governance of architecture / design.
- This job cover L3 and design for Fortinet SDWAN solution and should have visibility on all Fortinet portfolio including
- Fortigate
- FAZ
- Fortimanager
- In lab design, perform systems integration across multiple platforms, and test of overall architecture and components required in test plans.
- Perform Proof of Concepts (PoCs) during pilot phases to assist presales support.
- Test and validate new features for customized and generic solutions in the lab based on customer requirements.
- Provide Operations, Pre-sales, Sales, and Marketing with the appropriate support, documentation and training and lead them during the rollout and deployment.
- Provide high quality level 3 problem management support for security operation teams, monitor progress of all incidents and service in your care against Service Level targets, respond promptly and suggest improvements.
- Be highly visible, available, and punctual to all stakeholders on a timely manner.
- Act as technical escalation point for major/complex issues or projects as well as provide technical advice to team members & customers during crisis and major/complex issues or projects maintaining regular communications with all stakeholders.
- Provide leadership and coaching to other team members as well as provide technical training including preparing the required material, arrange for premises and aids and delivering the sessions to the team members and other internal organizations as required
- Provide management with up-to-date information on threats and vulnerabilities that the organization may face, weekly reports regarding on-going projects and incidents
- Stay abreast of new security technologies and integrate them into the security architecture design where appropriate.
Job Requirements
Education and Certifications:
- Engineering Degree in Computer, Communication, Electronics, MIS or equivalent experience.
- Information security certifications (CISSP, CISA, CISM, etc.) is a plus.
Professional Experience:
- At least 2 years of IT/Network operation technical experience.
- At least 2 years’ experience in managing network and security infrastructures.
- At least 2 years of practice in an ITIL managed activity.
Qualifications:
- Strong knowledge and hands-on experience within Fortinet solution including
- Fortigates
- FortiManager
- Fortianalyzer
- Experience in networking, technical architecture and cloud technology (Azure , AWS and GCP)
- Hands on experience in evaluating specifications, lab validating & testing.
- Hands on experience in analyzing architecture and building proposals.
- Strong knowledge of operational security management processes across multiple platforms
- Strong leadership abilities, can do approach with the capability to develop and guide information security team members and IT operations personnel, act as an owner for constant improvement in the team, and work with minimal supervision
- Strong communication skills (written, oral, presentations) with a keen sense of ownership; and comfortable communicating with stakeholders and team members
- Excellent analytical, decision making, presentation, organizational, and problem-solving skills.
- Excellent relationship and stakeholder management
- Educate, coach and influence team members.
- Able to multi-task prioritizing tasks and to meet deadlines.
- Experience leading the response to security incidents and managing them to conclusion
- Experience in report writing, developing dashboards / reports highlighting risks for senior management
- Fluent in both spoken and written English is a must, French is a plus
