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Receptionist

Martina Beauty house ( b...
New Cairo, Cairo
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Receptionist

New Cairo, CairoPosted 1 month ago
20Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Warmly greet and welcome clients 
  • Manage all bookings through phone calls, instagram messages and website
  • Plan appointments and waiting list for clients properly. 
  • Answer messages on FB, instagram and WhatsApp 
  • Follow up with clients feedback about the service after each service 
  • Confirm appointments with clients 
  • Efficiently process payments and transactions (instapay/cash/visa) 
  •  Inform clients about new services and discounts
  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

Job Requirements

  • Proven experience as front desk representative, agent or relevant position
  • important to have beauty knowledge (nails, lashes, microblading, etc) 
  • Familiarity with Microsoft office (excel sheets)
  • Able to speak and write English with non-speakers clients
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • University Graduated

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