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Senior Customer Service Represen...

El Khalifa group - 6th of October, Giza

Senior Customer Service Representative

El Khalifa group - 6th of October, GizaPosted 1 month ago
131Applicants for1 open position
  • 19Viewed
  • 3In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • 3-5 Years Experience in customer services
  • Excellent in MS. Office
  • Hard worker and Work under stress
  • Excellent Negotiation and Handling Skills 
  • V. Good Communication Skills
  • V. Good in Arabic / English writing
  • Experience  in Real Estate

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