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Job Description
Work responsibility:
- Ensure stable and reliable Operation for internal operation
- Day-to-day performance monitoring.
- Troubleshooting and fault analysis and repair.
- Trouble ticket generation, response, and escalations.
- Standard changes implementation via our change control systems and processes.
- Participate in a 24x7 call-out rotation.
- Ticket and standard changes response for customer with valid support contract.
- Responsible for regular maintenance on databases (e.g., Reindexing, Archiving).
- Good knowledge of security as it relates to cloud-based infrastructure.
- Responsible for pro-active remediation of database operational problems.
- Able to gather relevant information systematically to troubleshoot and resolve issues.
- Ability to work in a team environment
- Good analytical, problem solving and decision-making skills
- Good attention to detail, testing and documentation
- Knowledge of ITIL and industry best practices
- Strong oral and written communication skills
Job Requirements
Qualifications:
- Bachelor’s degree in computer/Communication Engineering or equivalent.
- 5-7 years working experience in a similar environment
- Strong background in Unix/Linux operating systems and have shell scripting skills.
- Install, build, configure and tune database systems and carry out capacity planning.
- Hands-on experience in administering and maintaining SQL and NoSQL databases (PostgreSQL, MySQL, Mongo, etc.…).
- Experienced in upgrading databases and cluster administration.
- Setting up user’s tools for administration.
- Perform routine maintenance on several database environments including application of updates, patches, and hotfixes.
- Creating databases, migrating database objects from non-production to production environment.
- Working knowledge of Database Security mechanism, data encryption and auditing.
- Excellent knowledge of data backup, recovery, security, integrity, and SQL.
- Measure database performance and troubleshoot database issues, I/O bottlenecks, SQL Tuning.
- Experience in scripting languages (shell or python or Perl) for automating DBA administrative tasks.
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