Job Details
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Job Description
- Handling and processing customer orders and ensuring their timely fulfillment.
- Verifying the accuracy of order details, such as product, quantity, and freight price.
- Coordinating with all stakeholders for order processing,, and shipment.
- Generating and sending order confirmation and shipping notification to customers.
- Resolving any order discrepancies or issues, such as out-of-stock items or damaged goods.
- Communicating with Sales regarding order status, delivery schedules, and any changes.
- Managing returns and exchanges.
- Maintaining accurate order records and preparing reports on order processing and fulfillment.
Job Requirements
- Bachelor's degree in supply chain or any relevant field
- 1-2 years of experience
- Very good command of English
- SAP experience is a Plus