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Senior Cards Operations Executive

Fawry for Banking Technology and Electronic Payments S.A.E
Smart Village, Giza
Posted 1 year ago
131Applicants for1 open position
  • 36Viewed
  • 7In Consideration
  • 5Not Selected
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Job Details

Experience Needed:
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Job Description

  • Enhancing the issuing card flow and SLA
  • Handling any functional issue related to Fawry Card 
  • Handling Fawry Cards customers' requests & inquiries, 
  • Handling Fawry Cards customers complain, 
  • Check and revise the product process and procedures in order to enhance the cycle for customers satisfactions. 
  • Ensure that cards flow is prefect via internal & external cycle.
  • Check the daily payment complaints
  • Issuing the statement requests and letter of proof of card closure requests
  • Managing the all bank requests 

Job Requirements

  • Bachelor’s degree in commerce, Statistics, Business Administrations or equivalent.
  • Previous experience in Fin-Tech field.
  • 2-5 years' experience in Operations
  • Assisting Back-office duties.
  • Familiar with all card's issues.
  • flexible to work in a very dynamic environment.
  • Excellent communications skills 

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JobsOperations/ManagementSenior Cards Operations Executive