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Job Description
- Act as primary implementation engineer for Cisco collaboration portfolio such as UCM, WebEx services, Unity Connection, CCX, Express way, IM, and video conferencing solution.
- Work with customer, vendors, and internal teams to deploy designed support solutions.
- Lead technical sessions with customers to discover requirements and develop solutions.
- Prepare project design and documentation.
- Present solutions to clients.
- Participate as a “hands-on” engineer on project deployments.
- Mentor and develop junior engineers.
- Maintain and develop relationships with clients and vendor partners such as Cisco.
- Evaluate and recommend new technologies.
- Maintain technical certifications.
Job Requirements
- One or more years of relevant work experience.
- Two or more years of experience as a Cisco Networking Routing and Switching
- CCNP-Collaboration.
- Experience designing and implementing complex and multinational UC deployments.
- Experience with vendor and manufacturer-provided remote access and provisioning tools to support remote and onsite deployments.
- Experience with communications protocols such as H323 / SIP / MGCP / SCCP and other audio codecs.
- Ability to write detailed Scop of work (SOWs) customer implementation documents.
- Cisco Video experience.
- Experience integrating Cisco solutions with other vendor products
- Presentation and communication skills
- Strong verbal and written communication skills.
- CCNP certification.
- VMware
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