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Job Description
- Responsible for supervising sales operations and tools from the CRM.
- Responsible for the customer care operations.
- Creating and developing sales reports regarding generated leads and quality control.
- Responsible for the front line and sales transactions.
- Work with operations managers and other personnel to help keep businesses running smoothly.
- Support real estate coordinators and front-line secretary.
- Follow up on internal tasks.
- Prepare and follow up on IT arrangements and technical Support.
- Develop and follow up on work flow and sales cycle.
- Ensure all Company’s policies and procedures are met.
- Resolve customer issues, follow-up on clients requests, and inspecting on the customer service at the Company.
- Follow-up on the Company’s system (CRM) and ensure all data is entered and accurately presented on the Company’s website.
- Follow up on the Company’s inventory and preparing sales reports.
- Follow up on reports of sales team with their managers.
- Work directly to all managers.
- Sales Operations Specialist may also help train employees and perform some bookkeeping duties.
- Throughout their work, they may be able to provide upper management with insights to further increase productivity.
Job Requirements
- Bachelor’s Degree from an accredited university.
- 3-5 years experience in operations (preferable in banking, insurance, or real estate).
- Decision taker.
- Strong personality.
- Good communication and interpersonal skills.
- Excellent spoken and written Arabic and English.
- Proficient user of computer-related software.
- Strong organizational skills.
- Ability to work independently.
- Strong analytical skills.
- Problem solver.
- Communicate effectively, maintain cooperation, and display professional attitude with clients/customers, coworkers and management.
