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Sales Support Agent

Tafeal - Cairo, Egypt
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Sales Support Agent

Tafeal - Cairo, EgyptPosted 2 months ago
17Applicants for1 open position
  • 16Viewed
  • 10In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Responsibilities and Duties:

  • Establish relationships with new customers.
  • Maintain and grow relationships with existing customers.
  • Strive to improve customer satisfaction through excellent customer service.
  • Identify and respond to client needs.
  • Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
  • Follow up on customer orders, as necessary.
  • Anticipate the needs of clients and address them accordingly.
  • Meet with customers to determine their specific needs and wants, making suggestions as appropriate.
  • Communication Channels are Phone, Email and WhatsApp

Work Conditions:

  • Working hours are from 9AM to 6PM KSA time (including one hour break) 6 days a week.
  • Work from home 
  • Customers in Saudi Arabia

Job Requirements

Qualifications:

  • Ability to sell and promote Cloud based systems.
  • Diploma or bachelor’s degree in IT or similar fields
  • Excellent oral and written communication skills
  • Superior interpersonal skills
  • Ability to take initiative and work independently.
  • Exceptional organizational skills
  • Good familiarity with word processing, spreadsheet, and database applications
  • 1+ years of experience in sales
  • 1+ years of experience in the industry
  • Strong knowledge of industry standards
  • Confident and charismatic approach to people

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