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Job Description
- Work independently with minimal supervision performing a variety of International customer service and inside sales related tasks. This role requires good follow as as well as strong communication, organizational, and interpersonal skills. This role requires a person with a positive attitude that is responsive to customers while working collectively with Sales Managers and internal departments.
- Acts as the point of contact for all customer questions including product availability, pricing, product returns, shipment status, and responds to all customer issues or complaints
- Interacts with various departments such as Supply Chain Planning, Quality Assurance, Distribution, Marketing, Logistics, etc., to ensure customer requirements are met
Job Requirements
Qualifications
- Good computer skills
- Must have flexibility in work hours in order to accommodate a wide international customer base.
- Experience involving customer contact and resolution of customer difficulties is essential.
- Excellent communications skills and attention to detail in order processing and customer communication.
Education
- College degree is preferred, but may be waived dependent on experience
- Excellent Command Of English Both Written And Spoken , others languages will be
- GERMAN AND ENGLISH language fluency is a must to perform the role
