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Job Description
We are excited to announce the open vacancy of an IT Specialist who will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems.
- Adjust and maintain user profiles and accounts
- Provide technical assistance and support for incoming queries and issues related to computer systems
- Adjust, tune and Maintain network infrastructure.
- Ensure of automatically user data backups are successfully on daily bases
- Update documentation for the Network, Applications and Systems.
- Adjust, tune and Maintain CCTV systems.
- Maintain and Update a User’s Support daily report.
- Adjust, tune and maintain software, license and driver’s library.
Job Requirements
- BSC Degree
- 1 - 4 years of Experience in Network Management & Help Desk Support.
- Certified in CCNA, MCSA, COMPTIA A+ preferably.
- Organized
- Innovating
- Result Oriented
- Strong communication skills
- English Language is a must