Job Details
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Job Description
- Answer inbound calls and respond to customer requests to ensure customer satisfaction and provide superior service via phones
- Build customer’s interest in the services and products offered by the company and offer cross selling and/or up selling the company’s solutions, products, & services whenever possible
- Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
Job Requirements
- Males Only
- Graduates only
- Flexible with rotational shifts.
- Good communication, presentation, and negotiation skills.
- Excellent problem-solving.
- Flexibility to work in Maadi
- Excellent English is a MUST
- Experience in Offshore Call Centers is a plus
