Branch Supervisor
30 North -
New Cairo, CairoPosted 1 year ago43Applicants for4 open positions
- 26Viewed
- 7In Consideration
- 0Not Selected
Job Details
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Job Description
- Training, coaching, and mentoring employees to ensure they are knowledgeable about company policies and can handle customer requests effectively
- Monitoring employee performance to ensure that they are meeting established standards for quality service and productivity
- Coordinating with human resources to ensure that employees are hired appropriately and that they receive training when needed
- Assessing customer needs, providing information regarding available products, services, or solutions to meet those needs, and processing transactions
- Following up with customers to ensure they are satisfied with their experience with the company and recommending additional products or services as needed
- Monitoring the work environment to ensure that it is safe and secure for employees
- Providing feedback to management regarding organizational structure and process improvements in order to improve efficiency
- Identifying potential risks or issues that may impact the organization’s ability to meet its goals and objectives
- Determining how best to allocate staff resources based on workload and priorities
Job Requirements
- 3-4 years experience in a supervisory role in an F&B
- Working knowledge of F&B services
- Outstanding customer service skills
- Excellent communication, interpersonal, and leadership skills
- Proven ability to motivate and manage a team