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Job Description
Job Purpose
Provides the needed support, maintenance, and admin role for SAP Success Factors
Job Responsibilities
- Maintenance of SAP Success Factors solution and its modules.
- Manage the service delivered to the HR, Learning, Time and attendance, and Payroll.
- Support the SAP Success Factors, modules, interface, and day-to-day activities as an admin.
- Ensure smooth implementation and running of critical business processes including Success Factors Employee central, Employee/Manager self-service, absence management, Time and Labor, Recruitment, Talent Management, compensation, Payroll integration, and related modules as per the Human Resources Department needs.
- Partner with the Human Resources Department to refine processes, standards, and workflow that maximize efficiency and data integration with SAP Success Factors modules.
- Provides level 1 and level 2 support for all users.
- Open tickets with the vendor if needed and ensure timely resolution.
- Provides minor customizations and day-to-day changes for SAP Success Factors implementation.
Job Requirements
Educational Qualifications
- Bachelor’s degree in Information Technology, computer science, or relevant field.
- SAP Certified application associate is a must.
- SAP SuccessFactors Full Cloud/Core Hybrid 1H/2021 is a plus.
- SAP SuccessFactors for Employee Central Payroll 1H/2021 is a plus.
- SAP SuccessFactors Talent Hybrid [1708] is a plus.
Experience
- 5 to 8 years of experience with a minimum of 4 years experience in SAP HCM Modules coupled with 1 to 2 years of SAP SuccessFactors Experience.
Technical Skills
- A minimum of 1 Full Cycle SuccessFactors or SAP HCM project implementation.
- Excellent knowledge of HCM modules such as Core, Payroll, Benefits, Time, and Labor, etc.
- Strong Knowledge of Human Resources Processes.
- Ability to diagnose and troubleshoot advanced technical issues.
