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Help Desk Specialist

Rehana Group
Qanater Khairya, Qalubia
Posted 2 years ago
88Applicants for1 open position
  • 35Viewed
  • 12In Consideration
  • 7Not Selected
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Job Details

Experience Needed:
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Job Description

  • Install, configure, and maintain software and hardware components of computer and network systems.
  • Troubleshoot system and network problems, diagnose, and solve hardware or software issues.
  • Repair and replace damaged computer and network components.
  • Set up new users' accounts and profiles.
  • Support employees whenever they encounter challenges with computers and network devices.
  • Maintain and update technical documentation on a regular basis.
  • Test new hardware and software before full-scale installation.
  • Do other related job tasks as required
  • Full technical ability and proficiency with the relevant software and hardware.
  • High standards of ethics and confidentiality to handle sensitive information.

Job Requirements

  • Bachelor’s degree in Computer Science/Computer Engineering
  • 2 years of experience as IT help desk

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