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Retail Sales Specialist - Elsheikh Zayed

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Sheikh Zayed, Giza
Posted 2 years ago
37Applicants for1 open position
  • 15Viewed
  • 8In Consideration
  • 3Not Selected
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Job Details

Experience Needed:
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Job Description

Customer Experience:

  • Greet the customer at the counter with warmth, courtesy & personalized greeting
  • In low traffic periods, meet the customer at the door (acting as a greeter)
  • Generating a proper queuing ticket for the customer
  • Full customer need assessment by proper probing to identify the customer's needs
  • Offering the best fit to the customer through cross-sell/up-sell when applied according to the customer's type/segment
  • Fulfilling the customer need with speed & simplicity (Can do attitude)Handle customers' inquiries & complaints in a positive manner
  • Acting as customer's telecom advisor
  • Ensure that the customer got all the needed service before leaving the counter
  • Farewell to the customer & invite him to revisit our store
  • Providing strong & updated product knowledge & competition offers awareness
  • Supporting in maintaining the store's look & feel standards at all times
  • Full awareness & implementation of P & P

Operation

  • Accurately handle cash
  • Accurately handle inventory
  • Interdepartmental communication to speed up the work's completion
  • Handling opening & end day operation
  • Provide retail's junior staff with all needed operational support
  • Support retail outdoor activities & events when required

Job Requirements

  • University bachelor’s degree.
  • 1-to 2 years of experience in a relevant field is preferable.
  • Very Good in English and Arabic.
  • Residents nearby Elsheikh Zayed are highly preferred

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