Job Details
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Job Description
- Deal directly with customers either by telephone or email.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Record details of inquiries, comments and complaints.
- Record details of actions taken.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
Job Requirements
- Good English
- Communication skills
- Good with numbers
- Anger management skills
- Max age 33
- Males Only
- Residence of Cairo , Giza , Helwan
- Grads only
- Military certificate is a must
- Flexible with rotational shifts
