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Job Description
- Provide managerial support and direction to the Procurement, Logistics, Inventory, Stores Services, and Loss Prevention functions.
- Provide operational assistance for new store openings ensuring set opening dates are met and
operating standards are maintained.
- Achieve financial and operational targets for all aspects of store operations while maintaining a high customer satisfaction level.
- Develop, implement and enhance all processes and procedures to continuously improve the effectiveness/ efficiency of the department, as well as ensure organization operations are carried out in compliance with regulations and laws governing business operations.
- Evaluate overall operations and regularly report results to the Country Manager and the Chief
Operating Officer.
- Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.
- Prepare the department's annual budget based on set instructions and develop the business plan accordingly to support the objectives set by the Country Manager.
- Create, implement and oversee a set of operational metrics measuring the effectiveness of the department across all functions.
Job Requirements
- Bachelor’s Degree in Business Administration or related field; MBA is a plus
- 6-8 years of experience in a similar field, out of which 3 in a managerial position; experience in retail is a plus
- Proficiency in MS Office
- Fluency in English
