Business Development Representative
Mantrac -
10th of Ramadan City, CairoPosted 3 years ago38Applicants for1 open position
- 23Viewed
- 5In Consideration
- 16Not Selected
Job Details
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Job Description
- Qualify all leads and generate opportunities for the Sales Team.
- Establish BANT (Budget, Authority, Need, Timeline)
- Qualify budget, decision maker and buying committee
- Uncover business issues/needs including current fleet
- Timelines
- Handle all digital Customer Communication channels such as WhatsApp, Live Chat and Facebook Messenger.
- Conduct telephone marketing campaigns as and when required with a view to generating new leads and opportunities.
- Handle all leads with a view to identifying new opportunities.
- Use Sales Force to update all activities by completing all relevant information including customer details, population, opportunity and follow up
- Assign leads to ISR/TSR dependent on Ground Rules
- Maintain enough customer narrative (record of each conversation) to sufficiently educate the salesperson to make the opportunity transfer seamless for the potential customer. Summarize on activity page in Sales Force.
- Assign opportunities to the appropriate salesperson in a timely and efficient manner and ensure it matches customer expectation.
- Verify and update contact information for prospects and customers as per standard Mantrac Sales force defined process.
- Continue to develop expertise in products and services through DPC training, research and perpetual learning.
- Collaborate with Mantrac Sales Team and Marketing Team to be successful.
- Recommend dealer solutions to reduce customer operating costs and demonstrate value.
- Maximize prime product opportunities, parts and service sales by promoting all aspects of the dealer’s offerings.
- Establish a personal working relationship with contacts based on value, knowledge, trust and character.
Job Requirements
- Bachelor's degree in any discipline
- Call center experience is a plus
Skilled at:
- Strong command of MS Office (MS Excel, MS Outlook, MS PowerPoint)
- B2 – C1 English Language proficiency
- Emotional Intelligence
- Business and Report Writing
- Planning and Organization
- Time Management
- Effective communication
Characterized by:
- Accountability and Sense of Ownership
- Autonomy and Sense of Initiative
- Multi-tasking and Prioritization
- Logical Reasoning
- Attention to Detail
- Numerical Ability
- Promptness and fast pace
- Agility
- Active listening
