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Recruitment & Sourcing Supervisor (Call center Mass hiring)

Guide Academy
Dokki, Giza
Posted 1 year ago
77Applicants for1 open position
  • 5Viewed
  • 1In Consideration
  • 4Not Selected
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Job Details

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Job Description

  • Ensure compliance ofthe recruiting procedures and processes to guarantee the quality and quantity of applicants assigned to each program. 
  • Manage a team of recruitment specialists and provide them with leadership and direction by establishing and implementing goals and objectives of Recruitment & Selection management. 
  • Manage and coach team performance to ensure team targets and KPIs are met. 
  • Manage individual performance to ensure every team member achieves his/her targets. 
  • Ensure all team members have clear objectives and understand their roles. 
  • Ensure expectations are clearly defined and company policies and practices are explained. 
  • Identify and implement improvement actions to maximize the outputs of the team. 
  • Conduct regular floor walking and efficiently manage and advise the team. 
  • Maintain accurate and timely performance and attendance. 
  • Listen to calls; provide appropriate feedback and coaching to achieve the required standards. 
  • Consider the opinions of team members and ensure feedback is given regarding any issues raised and ensure decisions are explained and are effective. 

Job Requirements

  • Experience in call center mass hiring as a Recruitment Supervisor or Team leader for at least 1 year.
  • Leadership and management skills.
  • Fluency in English.
  • Target oriented.
  • Awareness and capability of sourcing fluent English speakers from different platforms.
  • Capability of achieving a hiring plan of 200+ fluent FTE per month.

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