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Job Description
- Carrying out the operations of collecting the company's dues with the various authorities, including internal and external procedures and audits.
- Work and follow up the submission of financial claims to all companies on a weekly basis
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
- Carrying out all other external work required by the needs of the financial department in coordination with the collection representatives.
- Any other work not listed above for the concerned department
Job Requirements
- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques
- Familiarity with laws related to debt collection
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- Bachelor’s of commerce degree
- own a car
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