We’re Hiring: Customer Service Manager
Join a Leading Real Estate Company

Location: [Nasr City]
Job Type: Full-time

We’re looking for a Customer Service Manager with at least 5 years of experience—preferably in the real estate industry—to join our growing team!

Key Responsibilities:
  • Lead and supervise the customer service team to ensure high performance.
  • Handle customer inquiries and complaints with professionalism and care.
  • Coordinate with internal departments to ensure timely resolution of issues.
  • Monitor customer satisfaction and identify opportunities for improvement.
  • Prepare regular reports on customer feedback and team performance.
  • Implement strategies to enhance the overall customer experience.

Requirements:
  • Minimum 5 years of experience in customer service (real estate background is a plus).
  • Strong leadership and communication skills.
  • Problem-solving mindset with a customer-first attitude.
  • Proficient in using CRM tools and Microsoft Office.

What We Offer:
  • Competitive salary and performance-based bonuses.
  • Supportive and professional work environment.
  • Opportunities for growth and development.
  • Social and medical insurance.