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Job Description
Join Batch Number 4 and Unleash Your Communication Expertise with Sutherland
Calling all passionate English speakers and customer service enthusiasts! Sutherland, a global leader in customer service solutions, is seeking an exceptional English Call Center Representative to join our dynamic team. As a Sutherland representative, you'll play a pivotal role in delivering exceptional customer experiences, ensuring our clients' satisfaction, and shaping the future of customer service excellence.
Embrace Lucrative Rewards and Exceptional Benefits
At Sutherland, we recognize the dedication and expertise you bring to the table. That's why we're committed to rewarding your hard work with an industry-leading compensation package that includes:
- Top-Tier Net Salary: We offer the highest net salary in the market, ensuring you're compensated fairly for your contributions.
- Performance-Driven KPIs: Earn up to EGP 1.7K in KPIs, recognizing your ability to exceed expectations and deliver outstanding customer service.
- Overnight Allowance: Receive a generous overnight allowance to cover your expenses when working extended hours.
- Educational Support: Invest in your professional growth with up to EGP 25K in educational support for quarter top performers.
- Loyalty Bonus: Enjoy a loyalty bonus of up to EGP 20K per year, acknowledging your long-term commitment to Sutherland's success.
- First-Year Milestone Bonus: Celebrate your achievements with a first-year milestone bonus of up to EGP 9.2K, recognizing your impact from the start.
- Comprehensive Family Medical Insurance: Secure your family's well-being with comprehensive medical insurance coverage for your spouse and kids.
- 24/7 Transportation: Enjoy convenient and reliable 24/7 transportation, ensuring you arrive at work on time and ready to excel.
Job Requirements
- Fluency in English
- Flexibility with night and overnight shifts
- Experience as a Customer Support Specialist or similar CS role is a plus
- Graduates only