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Job Description
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The Masters is a leading digital marketing agency in Egypt and looking to be a leading company in the MENA region soon. We‘re looking for calibers who are enthusiastic, lovely and seeking to help others with customer focus, and a customer care mindset to join our sales team as “Sales Supervisor” to support our customers to have great service and have an outstanding experience with “ Masters”... The masters of Digital Marketing and branding in Egypt.
Job Description
- Ensuring the level of quality in responding to customers’ inquiries and updates about services by the sales team.
- Making sure that the team understands well the full services knowledge during the initial training and after.
- Performing weekly training and feedback sessions, activities, and meetings with the sales team to improve performance.
- Understanding customers’ backgrounds & needs and well define the customer requirements.
- Conducting meetings with customers indoors and outdoors as needed for more sales force.
- Offering our services to clients and advising the best-fit service/package for them.
- Closing sales and achieving the monthly sales team targets.
- Follow up with the sales team & customers till registration and delivery of service.
- Updating sales data and presenting sales reports to the sales manager.
- Opening new clients and upselling services for him/herself and the sales team.
- Proposing new features or ideas to enhance and develop sales and business.
- Establishing, developing, and maintaining positive business and customer relationships.
- Collaborating with other stakeholders to ensure outstanding service to clients.
- Assisting the sales manager in developing company sales plans and strategies.
- Providing trends in the market, the potentials, and opportunities.
Job Requirements
- Age no more than 30 years old.
- Females or males.
- University degree in any field. Preferred in Business administration, Sales & Marketing.
- 3-5 years of a proven work experience as a sales supervisor.
- Cairo and Giza residents only
- Team leader, ability to manage a team and improve their performance.
- Good command of the English language.
- Good user of MS Office Kit.
- deep Hands-on sales analysis and preparing sales reports and presentations.
- Excellent communication skills both verbal and written
- Knowledge of the digital market is a plus.
- Training courses in sales or marketing are a plus.
- Excellent Selling, Negotiation, and Customer care skills.
- Ability to create and deliver presentations tailored to the audience’s needs.
- Excellent Effective listening skills and open to feedback.
- Self-motivated, committed, and driven by objectives.