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IT Technical Support Specialist

Chubb life Insurance
New Cairo, Cairo
Posted 3 years ago
256Applicants for1 open position
  • 23Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Talk staff or users through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Provide support, including procedural documentation and relevant reports.
  • Set up new users' accounts and profiles and deal with password issues.
  • Work continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritize and manage many open tickets at one time.
  • Configure and troubleshoot security cam issues. 
  • Troubleshoot ADSL problems and landline.

Job Requirements

  • Knowledge of computer operating systems, hardware, and software.
  • Analytical thinking skills.
  • To be thorough and pay attention to detail.
  • Excellent verbal communication skills.
  • To be flexible and open to change and travel.
  • Fluent in English
  • CCNA study 
  • MCSA Study 

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