Job Details
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Job Description
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
Job Requirements
- Minimum 2 years experience in the travel industry OR Customer service Line
- Experience in Online B2B booking is preferred
- Knowledge of airline ticketing systems Amadeus or Galileo is an added advantage
- Willing to work on shift based
- Excellent communication skills
- Language skills: Fluent in spoken and written English and Arabic
