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Job Description
- Overseeing staff members and ensuring the accurate and timely invoicing of customers.
Setting payment collection goals and targets for the department. - Creating and implementing a strategy to improve the collection of outstanding credit.
- Implementing collection policies and procedures to avoid excessive outstanding credit.
- Implementing deadlines for invoicing and payment collection.
- Negotiating with customers in cases when non-payment occurs.
- Preparing monthly feedback reports on payment collections.
- Remaining informed of any legislative procedural training regarding debt collection.
- Training and mentoring of staff members in the collections department.
- Follow up the collection and delivery of sites in specific cases according to the instructions of the Director General.
- Follow up the delegates daily in collection and procedures.
Job Requirements
- Bachelor’s degree in finance, accounting, or a related field.
- 7–10 year’s experience as a collections manager.
- Knowledge of billing procedures and collection techniques
- Familiarity with laws related to debt collection
- Strong team management skills.
- Developed problem solving and negotiation skills.
- Working knowledge of MS Office and databases.
- The ability to work accurately and independently.
- Good verbal and written communication skills.
- Excellent analytical skills and an eye for detail.
- Outstanding leadership and managerial skills.
- Strong time and people management skills.
- Ability to work to strict deadlines.