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Job Description
- Monitor and manage a portfolio of accounts with overdue payments.
- Reach out to clients (via phone, email, or mail) to follow up on outstanding balances.
- Negotiate payment terms, partial payments, and settlements with clients.
- Maintain accurate records of communication, payment arrangements, and collection efforts in the company’s database.
Job Requirements
- strong communication and negotiation skills.
- Excellent attention to detail and organizational skills.
- Ability to handle sensitive situations with professionalism and empathy.
- Proficient in Microsoft Office Suite and collection software.
- Ability to work independently and as part of a team.