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Order Handling Specialist

Johnson Controls
Nasr City, Cairo
Posted 2 years ago
77Applicants for1 open position
  • 21Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

1. SO Module Handling

  •  Upon receiving customer order approved by Credit Control Department through a PASO number (Pre-Approval for Sales Order), the candidate is required to assign specific Sales Order number by recording the order in the SO module of iScala.
  • This involves recording the customer contact details, PASO no, order amount, line item material ordered etc. 
  • After the entry is finalized, SO related documents are filed serially in a given shared folder.  Continuous follow-up of these SOs is mandatory. 
  • Such procedure will be applied for the following LOBs (UPG, Allied & Spare Parts)

2-  Working with POC module

  • For some LOBs like ESG, Controls & Refrigeration- the nature of the work dictates the application of Project Module in iScala because such LOBs work not only with material deliveries but rather with Jobs or Projects.
  • This project by their nature are phased or staged and hence their completion is calculated in terms of percentage. As a result, the candidate must have a thorough understanding of this module.
  • This includes being familiar with data been used in the PM module and full understanding of an accounting principle called revenue recognition. Because the method of RR used is POC method. Once the POC module is populated with customer details, project values and project parameters, the documentation is saved in a given shared folder for future reference.

3. Delivery Note

  • Once an advise is received to deliver materials to the customer from the sales department, the candidate proceeds to issuing a formal delivery note wherein is listed the materials needed to be delivered and the corresponding quantities with the exclusion of the value of the materials.
  • This documentation is sent to the warehouse staff. After the delivery is made to the customer the candidate must inquire about the acknowledgment receipt from the customer so that it can be used for the future reference.

4. Customer Billing SO module

  • Upon receiving customer acknowledgment, the candidate's task is to issue a corresponding invoice to the customer so that they can pay the due amount

5. Customer Billing POC Module

  • For LOBs that use POC module it is incumbent on the candidate to use the application of project cost estimation and revenue recognition to issue invoices

6. Application of VAT

  •  Saudi Arabia has recently introduced the application of VAT system in the business sector. Therefore, the candidate must have a solid understanding of how and when to use the VAT rate, Customer advance payments and advance deductions as well as retention amounts

Job Requirements

  • BA in Business Management or Finance is preferable or at least Diploma in procurement, Purchasing or customer service. 
  •  Fluency in English language is a must (Written & Spoken). Arabic language is a plus. 
  •  Use of MS excel at an advanced level and familiarity with all other MS Office applications. 
  • Prior experience in ERP system like iScala by Epicor, or SAP by Sun or MS Dynamics RV by Microsoft  
  • Familiarity with the application of VAT systems.  
  • Familiarity with Inventory Management Systems  
  • Team working, adaptive to change and communicative

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