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Job Description
- Senior QMS Manager & Deputy Chief QMS Officer
- Candidates with experience in Real Estate or Contracting will be given preference.
- We are looking for a candidate who is PROCESS oriented (i.e., from a Process Improvement/ Re-engineering perspective AND able to design & draft PPPs from scratch) WE ARE NOT LOOKING FOR a typical QA/ QC Manager, Engineer or Auditor.
Responsibilities
- Lead and contribute to the development and refinement of the department/ organization-wide Quality Management vision & strategy.
- Develop, design & sustain the Quality Management System (programs, systems, policies, processes, and procedures) through combining practical experience with –
- Industry standards/ leading practices (i.e., Lean/ Six Sigma, ISO9000 family, etc.).
- Business needs/ requirements through existing OR developing new PPPs (Processes, Policies & Procedures).
- Ensure Quality culture and strategy are properly communicated and understood throughout the organization, to ensure a proper and efficient implementation of Quality PPPs (Processes, Policies & Procedures).
- Work closely with various departments and cross-functional process owners to provide process analysis oversight on a continuous basis to enforce requirements, meet regulations and embed a system of continuous improvement.
- Assist or take the lead in developing/ designing organizational wide PPPs (Processes, Policies & Procedures).
- Ensure process improvements initiatives/ projects are planned, executed, and reviewed as needed for continuous improvement.
- Devise QMS review plans, lead their executions, and validate reports findings, recommendations, and conclusions (specifically from a Process Improvement perspective).
- Prepare QMS reports and/or necessary.
- Lead external audit/ inspection preparation and liaise with certification bodies (ISO auditors/ inspectors) through all stages.
- Review external audit results and reports to ensure that –
- All nonconformities raised are effectively corrected and independently verified.
- Recommended corrective actions and opportunities for improvement were delegated to concerned parties for the efficient implementation of what is required.
- Assist the Chief QMS Officer in attracting, hiring, training, and retaining a team of highly technical and performing QMS professionals.
- This Role is characterized with
- A high level of responsibility.
- A significant management and leadership component.
- Tasks that generally have a high level of complexity.
- Representation at Executive & Senior level on behalf of the QMS department.
- Decision making consistent with internal operating policy and procedures.
- Professional relationships (i.e., effective Communication) with Executive & Senior Management Groups, Certification Bodies, and External Auditors.
Job Requirements
Skills and Competencies
- Ability to liaise and interface with Executive and Senior Management in reviewing business issues and plans.
- In-depth knowledge and practical experience of QMS standards and techniques such as –
- ISO9000 family, etc.
- Lean sigma and Six Sigma principles.
- Strong Process Improvement & Re-engineering capabilities
- Creative & out of the box problem solving capabilities.
- Strong capabilities in developing operational PPPs (Processes, Policies & Procedures).
- Demonstrated quantitative/ qualitative analytical skills and development of quantitative/ qualitative analysis of business issues.
- Organizational skills and ability to execute tasks under challenging circumstances, including skills in planning, scoping, and delivering engagements/ assignments and conducting project work.
- Strong presentation skills, communication and report writing skills.
- Technology Proficient (MS Office, Visio, etc.).
- Qualifications
- Bachelor’s degree in Engineering, Accounting, Finance or Business Administration from a reputable university.
- Professional Certification such as (ISO 9001 Lead Auditor, Six Sigma Certification Green/ Black or Master, etc.) would be a great advantage.
- Experience
- Candidates with experience in Real Estate or Contracting will be given preference.
- 10 to 15 years of QMS experience with at least 5 years on a Managerial level.
- Demonstrated experience in problem solving, Process Improvement/ Re-engineering.
- Experience in developing operational PPPs.
- Demonstrated experience in conducting quantitative/ qualitative analysis.
- Experience leading cross-functional teams.
- Experience working in a highly regulated environment.
- Experience in designing quality assurance programs.
