Job Details
Skills And Tools:
Job Description
Monitor and develop the maintenance team performance.
- Monitor and achieve all our targets in the branch.
- Working to improve the franchises performance by monitor and develop their performance.
- Operate service operations by executing sector strategies through developing objectives and plans as well as monitoring plans’ implementation.
- Operate service operations by developing service procedures and instructions then communicating them with all team members.
- Operate service operations by developing operations budget and monitoring the financial performance to assure maintaining the developed budget.
- Operate service operations by developing periodic reports and presentations as well as communicating team needs
- Monitor and develop service operations managers by developing performance development plan and following up required actions status
- Monitor and develop service operations managers by improving their performance through coaching and following up the various KPIs
- Monitor and develop service operations managers by developing their management skills and behavior through monitoring daily operations
- Manage and develop service operations by developing overall service performance and enhancing cross-functional relations
- Manage and develop service operations by enhancing customer satisfaction and response time and feedback accuracy
- Execute operations projects by initiating new projects and contributing in the running projects
Job Requirements
-Bachelor’s degree only in (Engineering Mechanical or Electrical) is a must
-5 -8 years of aftersales service experience
-Good command of English language.
-Strong Leadership skills, preferably including Leading/Managing/Mentoring Others experience
-Strong Logical and analytical thinking.
-Ability to collaborate effectively within a multifunctional environment
-Problem solving skills through innovation and creativity