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Operations Executive

Berlitz Egypt
Maadi, Cairo
Posted 1 year ago
55Applicants for1 open position
  • 53Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Handle initial inquiries (direct & indirect).
  • Conduct sales activities through enrollment.
  • Maintain positive customer relations and ensure customer satisfaction.
  • Schedule lessons for customers.
  • Meet clients and solve their problems.
  • Ensure optimal Language Center appearance.
  • Update daily interview schedule with scheduled appointments for inquiries.
  • Follow up on unconverted inquiries and inactive customers.

Handle some operational Tasks such as:

  • Enter and manage customer information on CRM.
  • Prepare invoices, collect customer payments and handle other accounting activities.
  • Prepare reports and required documents.
  • Manage material inventory.
  • Maintain correspondence with customers.

Shifts:

  • 8 working hours - shift-based.
  • 6 days a week- Fridays off.
  • Work Locations available: Maadi

Job Requirements

The perfect candidate should:

  • Graduated with a Bachelor's degree in any major (A MUST).
  • Fresh Graduates are welcome to apply.
  • A minimum of 2 years experience in the field.
  • Very good command of written & spoken English (Berlitz® Proficiency Level 4).
  • Presentable.
  • Finished his military services.
  • Working in the education industry before is a PLUS
  • Have the ability to work in a team.
  • Have the ability to work under pressure as he/she will have face-to-face interactions with the clients.
  • Have excellent communication skills.
  • Very good sales skills.
  • Be flexible as the job is shift-based.
  • Adaptability.
  • Have a positive attitude.
  • Be customer-oriented.

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