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Remote Customer Service

Evorastyle
Cairo, Egypt
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Remote Customer Service

Cairo, EgyptPosted 17 days ago
262Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

Vacancy title: Customer Service and Moderation Executive - working from home

Working hours: from 7am to 2pm 
Working Days:Saturday to Thursday 
Salary: 3000 with quarterly promotions


Job description:
- Receiving and handling customer messages (Arabic and English)
- Handling questions and concerns with immediate reply with maximum reply window 15 minutes 
- Handling customer complaints
- Reporting.

Job Requirements

  • Proven customer support experience or experience as a Client Service Representative
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

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