Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Helping customers in issuing their travelling visa.
- Applying for UAE visas using the company used software.
- Follow up the visas status, until the visa is issued, then send it to the requester.
- Record the request financially in the company’s back office.
Responsibilities:
- Handle all telephone calls and provide good customer service.
- Do meet and assist service booking for clients.
- Make seat reservations for QF and KQ clients.
- Quote the booking price and issue tickets.
- Extract and comprehend the ticket rules.
- Do refund of tickets if required.
- Communicate with head offices of the products which we represent by mails if needed.
Job Requirements
Responsibilities:
- Handle all telephone calls and provide a good customer service.
- Do meet and assist service booking for clients.
- Make seat reservation for QF and KQ clients.
- Quote the booking price and issue tickets.
- Extract and comprehend the ticket rules.
- Do refund of tickets if required.
- Communicate with head offices of the products which we represent by mails, if needed.