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Ticketing & Visa Agent

Excel Travel
Heliopolis, Cairo
Posted 3 years ago
76Applicants for1 open position
  • 30Viewed
  • 10In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Helping customers in issuing their travelling visa.
  • Applying for UAE visas using the company used software.
  • Follow up the visas status, until the visa is issued, then send it to the requester.
  • Record the request financially in the company’s back office.

Responsibilities:

  • Handle all telephone calls and provide good customer service.
  • Do meet and assist service booking for clients.
  • Make seat reservations for QF and KQ clients.
  • Quote the booking price and issue tickets.
  • Extract and comprehend the ticket rules.
  • Do refund of tickets if required.
  • Communicate with head offices of the products which we represent by mails if needed.
     

Job Requirements

Responsibilities:

  • Handle all telephone calls and provide a good customer service.

 

  • Do meet and assist service booking for clients.

 

  • Make seat reservation for QF and KQ clients.

 

  • Quote the booking price and issue tickets.

 

  • Extract and comprehend the ticket rules.

 

  • Do refund of tickets if required.

 

  • Communicate with head offices of the products which we represent by mails, if needed.

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