Account Manager, Sophos - Logicom Distribution - Dubai, UAE - 3-5 years experience

Job Overview

The incumbents will handle the product’s account management functions related to the company’s strategic products lines and promote Logicom’s IT security products/solutions. The candidate will manage and develop existing and new clients, responding to customer requirements whilst achieving sales KPIs, and ensuring elevated levels of customer satisfaction.

Duties & Responsibilities

• Working closely with the sales team on proposals and pitches for business.
• Working closely with customers to understand and capture requirements and devise effective solutions.
• Focusing on recurring revenue initiatives and renewal opportunities minimizing churn.
• Ensuring understanding of Vendor operations and works to support the operational side of the business.
• Replying to customers following requests for information and proposal requests.
• Preparing presentations and presenting to customers products or services with all their values and advantages.
• Ensuring that customers are aware, informed and trained on Vendor technologies and products.
• Ensuring that the assigned products meet the sales, profitability, stock and other KPIs of both the company and the related Vendors.
• Providing regular updates on sales and stock forecasts in alignment with company and Vendor requirements.
• Aligning with the Vendors to create and realize pricing and marketing activities. In alignment with Vendor finalizes, understands targets and plans short term and long-term budgets.
• Creating, leading and driving related marketing, sales and educational activities both physical and digital on a regular basis.
• Coordinating and organizing of demand generating activities like tradeshows, events or customer workshops.
• Obtaining market information to identify market needs and opportunities.
• Any other related tasks that are assigned or deemed necessary by the Company's Management.
• Keeping up with Vendor technological trends and products as well as sales and presales certifications to ensure an elevated level of technological awareness and understanding. This includes holding and maintaining the necessary certificates for Logicom to meet Vendor requirements.

Skills & Qualifications

• A bachelor’s degree in Information Technology related major, such as Computer Science, Computer Engineering, or business administration.
• 2-4 years of experience.
• Preferred Knowledge in IT Networks and endpoint security solutions. (IT security brand such as Sophos, Cyberoam, Fortinet, TrendMicro, …etc).
• Dynamic personality, well spoken, with customer facing characteristics.
• Organized and professional attitude.
• Able to adapt to various requirements of the job.

Preferred certificates

• Certified Ethical Hacker (CEH)
• Offensive Security Penetration (OSCP)
• CCNA / CCNA Security or Certified Information Systems Security Professional (CISSP) or similar
• Certified Information Systems Auditor (CISA) or CISO

Remuneration

An excellent remuneration package plus benefits will be offered to the ideal candidate in accordance to qualifications and experience.

Equal Employment Opportunity

Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.

We reserve the right to remove the announcement at any point in time when a satisfactory number of applications has been received.

Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.